But, Approximately how long from does iit take, to go from Built to Shipped? So it could come in 2 weeks with priority shipping or 3 - 4 weeks standard or it could come in 3 months with either shipping method. Tracy LopezAugust 25, 2022 New York City. SHOP PG EXCLUSIVES, New customer? The smaller size came and still needed alterations but nothing like the recommended size would have needed. Our US Customer Support team is available to provide fashion advice or to help with order placements or existing purchases. Based on our last check on June 9, 2023, PromGirl was not offering in-store pickup. Keep in mind that was the size that prom girl said to order. Print out our pre-paid shipping label & attach it to the box. Here are 6 frequently asked questions regarding shipping cost, shipping time, and returns when you want to order from PromGirl and use MyUS to forward the package to you: The answer is it depends on the weight of your order and where youre shipping it to. But they definitely could've done better. Shipping Services | FedEx Then, when we receive your return you can be issued a refund for the price of the item instead. As a Marine spouse, I attend to military ball every year. It is an average number. Don't order from this site. We'd be happy to take your order by phone! Other items will ship by the date listed with the specific item. Prices will vary by on item and your address. How quickly you receive your order depends on the destination and shipping method that you select at the time of purchase. (except for needing hemming because shes only 52) She is happy with the purchase! They use fed ex 3 day shipping. It is an average number. Box addresses). Whether you want to get auto-update shipment status or create sales opportunities, we have all the tools you need. On one screen, you can get real-time quotes for how much itll cost to ship PromGirl products to your country. We highly recommend PromGirl. This was not their prior policy -- it's obviously changed.So I've ordered $1250 worth of dresses and only want ONE. They take forever handling returns and they only giving store credit. Like it's pretty idealistic. I gave 4 stars because the dress I originally wanted wouldn't come in until a month later because it was not in stock. Do you get your store credit refunded? I'm usually a size 14 and I entered in my measurements and it advised me to get a size 20. Four Equal payments every two weeks. Packages without a RA # or outside 10 days will be denied and/or refused. We are an authorized retailer of the designer dresses we sell and they are all original pieces! More than 30 inches long: add $15.00. I'm glad I listened to my daughter and did because not only did the dress show up quickly but it was packaged nicely on a hanger wrapped in plastic already so I could just pull it out and hang it up. Promgirl.net uses UPS Ground, UPS 3 Day Select, or USPS Priority mail for standard shipping. Shipping & Delivery Cider Have packages delivered to 100% of Canadian businesses and homes in 2 to 7 business days. Does PromGirl ship on weekends? A. Thanks again, Marissa. A. Anticipated arrival is currently April 15 - 22. Due to the seasonal nature of our merchandise, we do ask that you contact us within 5 business days to receive the return authorization number. Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. Dress and Shoe Returns: Promgirl c/o Bergen Logistics 5903 West Side Ave North Bergen, NJ 07047. The customer service agent was snarky, non helpful and rude. I offered to pay restocking fee or receive store credit and they said flat NO. There is a lot of available, ready to ship options online to choose from and it isn't all tried on like in a dress store. Express Method in the United States: UPS 2-Day Air. If you need information that is not listed on the product page, please, Each dress is made differently, so please check the size chart on the dress page that you are looking at for accurate sizing information. 10% back reward program is great too, will definitely return for future formal occasions. The dress was ordered on a Saturday afternoon and arrived at our house by Tuesday afternoon. The dress itself is beautiful, very well made and it fits my daughter perfectly! - DIY Edition - Framework Community How long does it take to ship? In-stock dresses are shipped by the next business day. All of the items on our site are designer originals in new condition. Sign Up. If you need to ship to a residential address, use FedEx Home Delivery , which delivers every day of the week. Check the, No. Products used:Prom dresses. Standard Shipping Takes 3-5 business days. An RA# must be requested and the package shipped to us within 7 days of receipt of item. There is a 10% restock fee. Please contact us by phone, email, or chat if there is anything we can assist you with and we would be happy to help! Please clearly write your EA number on the OUTSIDE OF THE BOX. Special Occasion dresses are delicate and require extra caution when handling. The handling fee is $8.95*. But every store is different. Click here to reach one of our returns experts! It's not a return at all it's shipping the merchandise back to the store to resell to another consumer. Tops. If i call the first day i receive my dress and i am not happy with it, will i be able to return it and get most of my money back? Signing up is easy, plus youll be able to see the exact cost of your international shipments before you ship anything to MyUS. Hello Gabby! 1-888-843-7766. translation missing: en.general.money.range_html. Based on the latest update from the designer, this item will be available to ship on the date provided. * UPS Next Day Air: $30, 2 business days (no weekend or holiday delivery), * UPS Next Day Air: $45, next business day (no weekend or holiday delivery). The estimated delivery time is auto calculated by the system from the last six month of our large amount of data. Products used:None. Please message us with your order number if you need any assistance and we'd be happy to help! PromGirl.com is online ONLY! I ordered two dresses the first one didnt fit my daughter right was too big our fault the return process was top notch and easy and customer service was extremely nice and professional. Thanks Prom Girl! #1 A quick search really didn't help! I would give them negative stars if I could, Think twice before ordering from this siteawful customer service, Does anyone have a picture of one of their dresses that they have purchased? Over the past 3 years, I have ordered around 10 dresses from Prom Girl for many different formal occasions. BUYER BEWARE - SIZING OFF - 7 DAY RETURNS Be sure to request RMA within 7 days or you are completely out of luck. The chart will recommend a size to accommodate the largest measurement but ultimately the sizing is up to you. Please expect your delivery to take an additional 3 business days for rural areas. Products used:Went with a different company. Does PromGirl offer free shipping all the time? A. Check PromGirl's website to see if they have updated their order tracking policy since then. I paid for two day shipping as my daughter would need the dress altered to a much smaller size. Please note if the same style is ordered in a different size, the restocking fee can be waived on the refund option. And whats the biggest benefit from working with the largest package forwarder? In this post 1Is PromGirl a trustworthy site? I then got my dress late and am not allowed to return or get compensated for it. Promgirl customer service refused to issue a return authorization number when I requested one as per their written policy. All Rights Reserved. Hello Haley! Everything was perfect for my daughters first homecoming. We researched this on Feb 19, 2022. Step 4: Ship to us no more than 10 days after receipt of the item. If you have entered a billing address that does not match your credit card or a different than your shipping address, your order will go through our fraud prevention department and this will cause a delay with your order being processed. The tracking gave an estimated delivery date of 03/24/2022. Once the order is processed, it is then shipped out. We researched this on Feb 19, 2022. Shipping and Delivery Information - PromGirl New Occasion Brands LLC. Sign up for PromGirl emails and be the first to know about new arrivals, sales, sweepstakes, events & more! We never even touched or saw the dress and why on Earth would we ever buy anything else from such a useless company? Can I place an order by phone? The top of my dress is completely covered in lace detailing so I cannot properly get it tightened because it will ruin the design. How long does it take to ship? This could range from 2 days to a couple of weeks. They have the best shipping rates because theyre doing the highest volume. Someone who is extra small & has a 24" waist will most likely not be blessed with a 33" bust and 37" hips? I have never been disappointed. Shipping Information - Prom Dress Shop Payment and Ordering Information - PromGIrl View all our. When I returned it I was given a store credit that I will never have a reason to use! If you aren't from the US, check the price in your currency before buying! **When paying by check (E-check) via PayPal, please allow 6-8 business days for the E-check to clear. What does "Due to Ship" mean? Shop Your 2023 Homecoming Dress Now Find the perfect 2023 homecoming dress when you shop the assortment of long and short dresses offered at PromGirl. Packages without an RA # or outside 7 days will be denied and/or refused.All non-special order returns are charged a $8.95 handling fee per item. Tip for consumers:Shop other sites like Lulus - this site is expensive and has a terrible return policy. In the return package please include the invoice that accompanied your originally ordered prom dress or gown OR write on a piece of paper your FULL NAME, ORDER NUMBER, returned item's STYLE NUMBER, COLOR, SIZE and RA number clearly. New Occasion Brands LLC. You have only 5 days past receipt to ask for a return authorization. All international customers are responsible for paying any and all fees when shipping back an item (duties, taxes, brokerage fees, etc.). Most of the time, the dress you select should be available to ship within 1-3 business days. Despite their name, PromGirl also sells homecoming, graduation, military ball, wedding guest . Thank you for your understanding! The quality was great. In regards to size, you will need to compare the measurements to the size chart provided from the designer for each dress. Message us with your order number if you need any assistance and we'd be happy to help! If the dress is Due to Ship on January 23rd, it should arrive in 2-7 business days with the international expedited shipping option. How long does shipping take? - Help Center Home See our full policy located on our "Returns" page. Our items are carefully inspected before they are shipped to you. It's clearly misleading. The dress doesn't fit properly in all areas. Save every day by signing up for Offers.com's newsletter. 2. Please check our. Items returned without tags, appear to have been worn, washed, altered, stained, have an odor, have pet hair or appear to have been tampered with in any way, may be subject to the return being rejected and the item returned to the customer at their expense. We use dedicated people and clever technology to safeguard our platform. 2. Excellent customer service. The estimated delivery time is only for a reference and may differ from the actual delivery time. Mail & Shipping Services | USPS The sizing will vary depending on the dress, but there is a size chart provided for each one from the designer. (Duties, taxes, brokerage fees, etc. How long between Built and Shipped? - MaverickTruckClub Return policy is not clearly expressed prior to ordering. After your PromGirl order arrives at MyUS, theyll spend 1-2 days (excluding weekends and holidays) processing your order. FedEx International Economy. Please contact us via phone at (1-888-843-7766) or chat, and we can offer you our assistance. PromGirl Shipping Time - How Long Until I Get My Product? * Standard Domestic Shipping: $10, 2 to 5 business days. Great deals, good quality of dresses, fast delivery. Summer Shop. Its that simple, so just follow this 3-step process and enjoy your PromGirl online shopping spree! Ship your package back within 7 days. Hello Rachelle! Please feel free to call or send us a note with any product questions and well get back to you ASAP! Mother of the Bride and Special Occasion Dresses, Dresses Under $100-Sale Prom Dresses and Homecoming Dresses, Dresses Under $200 - Inexpensive Prom & Homecoming Dresses. Customer service was excellent, overall five star experience! Squeaky wheel gets the grease kind of deal but I doubt it. Therefore, we have implemented fraud filters in an effort to protect our customers against any suspicious or fraudulent charges. Within this time, their 7 day return policy [which I was unaware of] had passed. After receiving an email containing your tracking number, you can track the package at www.ups.com for standard packages and at www.usps.com for express mail packages. All Rights Reserved. Our warehouse is open and ready to ship. Weve used and recommended MyUS to customers for more than four years and they come with our strongest possible recommendation! Amazon orders typically take 1-2 days to process and ship. Up to 94% off Long & Short Cheap Prom Dresses Under $200 : N/A Get PromGirl Coupons. Marissa worked with me, exchanging several emails, to address my issue with returning one of the dresses I had purchased. Over 1,270 prom dresses. My daughter's dress did not fit even though we checked her measurements before we ordered. All international customers are responsible to pay any and all fees when shipping back an item. We're sorry to hear the dress didn't fit as expected! Promgirl refused to accept returns as per their written policy. PromGirl was founded in 1998 and is dedicated to bringing teen prom and special occasion fashions to a new level of choice and sophistication. Shipping & Handling | Official LEGO Shop US Any order held for verification purposes by our fraud prevention department may be delayed until the needed information is received and the confirmation process is completed. If your order is placed on a weekday and the dress is in stock it will ship within one business day (M-F). The express shipping selected is the number of business days it will take to arrive to you once shipped. Note that there are personal shopper services that can help you buy from any store, including PromGirl, even if they block or dont ship to freight forwarders. Due to the seasonal nature of our merchandise, we do ask that you contact us within 7 days to receive the return authorization number. All returns are charged a handling fee per order. Please check with your local custom office for fees and duties you are responsible in your own country. While there are many different package forwarders on the internet, theyre not as big as MyUS. Read Customer Service Reviews of www.promgirl.com - Trustpilot First time buyers; my daughter picked 3 to try with the try-at-home program and they all fit and looked great! A. 1-888-843-7766. translation missing: en.general.money.range_html. Free Shipping on orders of $149+ Same with the zipper. Service 89 Value 86 Shipping 91 Returns 56 Quality 84 The buzzer system in our complex doesn't work so I left a message to call when being delivered. Receive your order right away. There are three potential issues that youre running into if your order is getting blocked or repeatedly canceled: Copyright Borderoo - 2021 - Terms of Service - Privacy Policy - Site Map - Freedom is Everything - We use some affiliate links and as an Amazon Associate we earn from qualifying purchases. Boxes Delivery Times Most of the time, the dress you select should be available to ship within 1-3 business days. All of our styles can be viewed and ordered on our website. That dress should arrive in time for an event on February 17th! Check your email for updates! Continental US only (Does not include P.O. Surely not - just more store credit. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Prom Girl has so many amazing dresses! Youre best off using lesser known shipping forwarders with the hope that they arent blocked: If all else fails, you can use a personal concierge service, such as. They are run by Occasion Brands, along with the company SimplyDresses. I do feel free exchange is appropriate. They only offer you that for 10 days and then after that you get zero back! What is FedEx Ground shipping? I had to get it taken in, but the material is really nice and it looks reasonably expensive. If your measurements fall in between two sizes, we suggest that you choose the larger size and have your own seamstress alter it according to your specific body measurements.Q. Free Shipping on orders of $149+ Continental US only (Does not include P.O. Once approved, a return authorization number will be emailed to you. 3. Tip for consumers:Do you not order they are very rude and you will not get your dress in time. The dress did not fit even though we verified with measurements that it should fit. Promgirl.com? Is it legit? | Beautylish Please contact us if there is anything we can assist you with! Final Sale items cannot be returned or exchanged. We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! 1-888-843-7766. translation missing: en.general.money.range_html. Tip for consumers:I would never order from here again!! Whether youre looking to ship with FedEx, UPS, DHL, or any other international shipping provider, MyUS has you covered. A. Prom dress shopping is all about trying out a lot of options, also PromGirl.com offers six thousand styles to select from, in styles ranging from short and flirty to floor-length and dramatic and in juniors and plus sizes. 1. eBay: This is a great option because almost all sellers on eBay ship to freight forwarders and many even ship internationally. You can also message us your order number if you need any assistance. Know it will depend on how long Ford takes to locate a car for transport. Best online dress experience ever! Yes, PromGirl does offer order tracking. But dress is beautiful and fit my daughters frame perfect! Sure! When an order is placed with Shein, there is usually a 1-3 business day processing time. You must request a return authorization number and ship the item back within 7 days after receiving your order. Her dress was wayyy sparklier than we anticipated- she was so happy. A. My daughter spent $218 on a prom dress. DO NOT ORDER ANYTHING FROM THIS SITE! Framework Laptop DIY Edition Seym56 March 23, 2022, 1:55pm #1 I have finally saved up the money I needed to order the DIY Edition. It came in next day. * UPS Next Day Air: $30, 2 business days (no weekend or holiday delivery), * UPS Next Day Air: $45, next business day (no weekend or holiday delivery). Visit our. But because MyUS does weight-based pricing instead of dimension-based pricing, youll know exactly how much shipping will cost before you make your purchase from PromGirl.