I have a fairly up to date mobile think its a 12 mini but the iPad is quite old, though not the iPad2, I think it is an ipad5 but it probably dates back to 2016. We have recently had security issues on a BT account, so everything had to change. All postings and use of the content on this site are subject to the. 1-800-MY-APPLE, or, Add an email account to your iPhone, iPad, or iPod touch - Apple Support, https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers, Sales and Now in Cancun and cannot access emails via iPhone. For some reason my iphone isn't getting my AOL mail but my IPAD IS.Im getting a message on iphone --the mail server imap.aol.com is not responding. These messages are produced automatically and normally consist of two parts: the first contains the reason for the bounce; the second . Press CTRL + ALT + S to redirect to the Accessibility page. Follow the steps here and make sure the account is correctly set up: Add an email account to your iPhone, iPad, or iPod touch - Apple Support. Help with setting up your email >. I have a similar problem on my adroid phone which sugges4ts to me it is a BT issue; but not an expert in thse matters. The most common reason for this happening is due to the IP address of the public wifi being on a blacklist. A forum where Apple customers help each other with their products. Hi. Thank you for following the journey to reset your password - I am really pleased that you have access again and that this is sorted out. Not connecting to my email server s10 - Samsung Community only. Up until 1 week ago I could access my BT email via the icon on my iPhone. Conclusion: To obtain any information regarding the configuration or backup of a BT Mail webmail account. An Apple user for almost 20 years, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, Apple Watch, and Mac. 08-11-2021 What are the settings that you are using (ex. Thanks. Enter your account password. Does your email account show up in your MyBT even if you can not access it? Then click "not Yahoo" and select IMAP. They will do this by posting on this thread. Some errors occurred while processing the list of tasks. Can I move my BT Email address to another account. Could it be expecting something under "IMAP path prefix"? It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. Announcements, Guides & Community Updates. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Heres how it works. Take a look at the top-left (iPhone 8 or earlier) or top-right (iPhone X) corner of your phone to make sure you've got an active cellular connection, Wi-Fi connection, or both. NY 10036. Email Login Page Btinternet.com (BT Mail) IMAP Settings - BitRecover A forum where Apple customers help each other with their products. Shawn IT Analyst / Consultant Masters in Information Syst. You can then delete the account as necessary. I have contacted BT and because my email works perfectly well on my laptop etc they say that it is not their server that is the problem and must be a setting in my iPhone. Send yourself a test email. - last edited 08-11-2021 Now in Cancun and cannot access emails via iPhone. I dont have a BT account as suchjust retained my email address a couple of years ago. Once it had been changed, we can no longer get BT mail on the iPad or iPhone. Solved: Mail Server not responding - BT Community 14h18 active24 -----, 29-01-2020 I too have this issue but only on my iPad and iPhone - emails on My BT but not transferring onto phone. I have not altered any of my email settings other than to add my wifes email address to my iPad so dont know why this problem has now occurred. The Email Backup Wizard, a tool that exports emails and attachments from a Btinternet.com account in bulk, is incredibly user-friendly. Customer: not aware of any. BT Yahoo Email down or problems. Ative24 are absolutely clear it is email.active24.com for both. on But there is NO list of errors below! I am in Australia and, apart from an iCloud email address, have two email addresses, a bigpond.com address and a gmail.com address. on Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Once they have read this they may be able to help. any proposed solutions on the community forums. You might need to check various settings for your afflicted email account. Thank you for following the journey to reset your password - I am really pleased that you have access again and that this is sorted out. BT ID or Email address. I'm having problems using my Apple device with BT Email Worked fine up til Friday ( had been there for 6 days already) so was working ok on different networks (both Wi-Fi and 4g). What does this mean? 08-11-2021 So if you're going to regularly use webmail and an email client, we'd recommend using IMAP with SSL enabled. I hope you will be able to get this problem solved. The appropriate Btinternet.com IMAP settings are listed below: The Email Backup Wizard, a tool that exports emails and attachments from a Btinternet.com account in bulk, is incredibly user-friendly. 14h20. Multiple methods tested, Apple Watch Ultra 2 is coming later this year, with 3D printed parts, Five HomeKit devices to make your home safer, Experts reveal the exact time you should sell your iPhone, or risk losing 65% of its value, Here are the brand-new emojis coming to your iPhone later this year, Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. 1-800-MY-APPLE, or, Sales and 22h27, Hi Neil, thanks but unfortunately I only have access to public wifi until I get back to UK. Windows Phone Blackberry device Help with specific email client applications Apple Mail 14h18 Users may have a number of inquiries concerning BTinternet.com Mail, such as How to establish BT Mail to iPhone?What are the proper Btinternet Mail IMAP Server settings?How to Setup Microsoft Outlook for Btinternet.com Mail? Cannot set up my bt emails on my s10. My iPad mail app is having problems with BT Email for the last week. Tap on a new SMTP server connected to the service you're using (Gmail servers will look like 'smtp.gmail.com'). Password Show. You'll get an email from a 'MAILER-DAEMON' or a 'Mail Delivery Subsystem' with a subject like 'Failed Delivery' or similar. Check spam folders - genuine emails sometimes end up in there by mistake. only. It's not needed when you use SSL encryption and won't work. Just wondering if you had any luck getting this resolved? on - ale Or if you have another Apple device that you don't use for email, you could try setting up email on that device. 08-11-2021 Outgoing Mail Server: mail.btinternet.com. Refund | Downdetector only reports an incident when the number of problem reports is significantly higher than the . Not back in UK until 27th May and need to access emails re flights home etc . Incoming Mail Server: mail.btinternet.com, Port: 993 (this should be automatically populated by selecting the SSL encryption), SSL Encryption: Enabled (but not STARTTLS), Username: your email address including the @btinternet or @btopenworld.com part, Password: your btinternet or btopenworld password. 08-11-2021 on 12-03-2019 Click Continue. Is that the account that you are using? Refunds, This site contains user submitted content, comments and opinions and is for informational purposes I am awaiting a further update call hopefully today, but I dont have much confidence this will get resolved. If everything works fine in webmail, you may need to check your program settings. Announcements, Guides & Community Updates. Help > Create new Email address >. Solved: Re: Mail Server not responding - BT Community All Rights Reserved. Copyright 2011 - 2023 BitRecover Software. Open Settings on your iPhone or iPad. I too have this issue but only on my iPad and iPhone - emails on My BT but not transferring onto phone. Enabling SMTP authentication is easy; you usually switch it on by ticking a box called "My server requires authentication" in your email program's settings. Just wondering if anyone could help to get this issue resolved? Active24 have not managed to help me. 10h40. I cant see it at all on MyBTvery strange. Check your email account settings on the web, then try again.". I cannot access any webmail either so that option is out too. 1 2 3 4 Frequently Asked Questions Here are some frequently asked questions for Btinternet.com with their answers Contents What's the difference between IMAP and SMTP? Future US, Inc. Full 7th Floor, 130 West 42nd Street, 08-11-2021 15h07. The easiest way to do this is to log in at www.bt.com via the email link at the top of the page. Sorry for the recent problems accessing your mailbox. Verify that you have entered the correct . So in the meantime, I am wondering if anyone else has encountered a similar problem in the past with BT email, if so was it rectified, and if so how. 15h21. Forgotten your login details? 08-11-2021 Then go to advanced settings and put in the following incoming and outgoing server setting mail.btinternet.com:993 and mail.btinternet.com:465 as advised. Step 1: Enter your name and email address. Solved: Mail server not responding - BT Community Your IMAP server has not responded in 60 seconds. It can only be accessed using a web browser. - edited 29-01-2020 We're aware of some problems with Apple devices (iPhones, iPads or iPods) where you're unable to send emails after changing your password. I cant see it at all on MyBTvery strange. All postings and use of the content on this site are subject to the. Using webmail? 10-11-2021 XML. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed. To start the conversation again, simply 18-05-2023 19-11-2021 any proposed solutions on the community forums. in, If you are using IMAP then the IMAP should IMAP. I've got a "failed delivery message". 14h54. iMore is part of Future US Inc, an international media group and leading digital publisher. 18h00. I have checked I am using the correct servers etc. 10h40. Just check all settings in your email account are correct, Port: 995 (this should be automatically populated when you tick SSL Encryption), SSL Encryption: Enabled (but not STARTTLS), Username: your email address including the @btinternet or @btopenworld.com part, POP from folder: By default, POP will pull emails from your Inbox, 29-01-2020 Press CTRL + ALT + S to redirect to the Accessibility page. To start the conversation again, simply I have a fairly up to date mobile think its a 12 mini but the iPad is quite old, though not the iPad2, I think it is an ipad5 but it probably dates back to 2016. Here's what you can do to fix connection problems that might crop up in Mail on your iPhone or iPad. Hi. I have no problems on my PC using Windows Live mail or my Android phone. Albie4464, User profile for user: IPad email not working with BT - Apple Community 15h16. Email Login Page - BT 12-03-2019 [RESOLVED] Can't Connect to Outgoing Server Settings - SMTP Looks like no ones replied in a while. Thanks, 18-05-2023 If you need to connect to Wi-Fi or manage your connection, you'll want to follow this guide for setting up and dealing with Wi-Fi on your iPhone or iPad. Tried to login via desktop but sends a verification code via email which I obviously cant access. Apple provides a tool that shows you what the proper settings for your given email address ought to be, Mail Settings Lookup. The iPad is one of the first and no longer gets any updates and states that IOS 9.3.5 is up to date. Are you using a public wifi connection at the moment? in. 15h07. If you don't do this, you won't be able to send emails. For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings. Hi@ronnieturner, welcome back, and sorry that you're getting this error with your email account. I accept that is pretty old but that shouldnt cause my sent emails to disappear from the web Mail app! I too have this issue but only on my iPad and iPhone - emails on My BT but not transferring onto phone. User profile for user: Is that the account that you are using? Go to our email log in page > to log in to your BT Mail inbox. I have a recent problem with my email service. Aug 6, 2019 10:52 AM in response to Albie4464.
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