You will need to present your packing slip at the time of the return along with the unassembled and unused item(s) in its original packaging. SHAME on BURLINGTON - DECEPTIVE STATEMENTS! 1 / 2. Plus, come find all the deals that will keep your dorm room looking up to date. Burlington Coat Factory Return Policy | Easy RETURN Policy I've never had a bad experience at Burlington. Let us email you when a fresh coupon is found! I WAS a loyally shopper until the most recent experience that have me astonish. Ask an Expert: What Can You Do With Unwanted Gift Cards? This will surely increase the credibility of your complaint. So am I seriously responsible for return shipping too? PEORIA -- A leaner version of what a national clothing retailer once offered in Peoria appears ready to return. So i called the Manager Christina C. and told her my Dad is returning a suit that he didnt wear to a funneral and she said bring it back Tommorow so she can look at the tags inside the clothing to see if they match the reciet and shell do the Return i hope this is ture Tommorow and she keep telling me Chris would never treat a customer like that i thought i was the customer spending our money for this company will find out on 9/21/2018 i hope you keep your word Christina C. I attempted to return a couple of items WITH MY RECEIPT and WITHIN THE 30 DAY LIMIT and my return was declined!!!! In the end, don't count on a lengthy return window. Had my baby shower this weekend and received many double/triple of the same item plus stuff I didn't even have on my registry. How can they do that ? The incident happened in the 7500 block of Homestead Road just after 6 p.m. I totally agree with all of the above complaints concerning refunds from any Burlington Coat Factory. Customer Relations You really only need to remember two things when you want to make your holiday returns hassle-free: You still have to read the return policy and follow any return procedures and deadlines the retailer has, but if you stick to these two rules, then most returns should be pretty straightforward. I checked my receipts and NOWHERE did it state this policy; however, the gentleman on the phone said I was informed. Burlington Coat Factory Direct - harassment, Burlington Coat Factory Direct - return policy receipt, Burlington Coat Factory Direct - burlington coat factory in springfield, Burlington Coat Factory Direct - return denied at the la mesa, ca location. Want more helpful shopping info? I bet you are loosing alot of money because of them, look at your numbers and see. It was surprising to see them all leave with shoes on, no one had flip flops on. . For full return information, see store associate or burlington.com/helpcenter/return-policy/ Burlington - Deals. Brands. WOW! I ordered a black leather jacket online and received a green puffy bomber styled jacket instead. unexpectedly, all products and deals mentioned in this feature were I purchased a shirt that had a reg tag on it obviously it was on sale but the cashier charge me regular price she was to busy rushing the transaction sales since the line was very long not sally problem I made a mistake that I didnt check my receipt until I got home the red rag was $2.99 she ran up &8.99 regular price .. 90 days from purchase for most items; 30 days from purchase for final sale or clearance items, Purchases from 11/1 to 12/16 can be returned until 1/15; otherwise 30 days from purchase. Our Return Policy is posted in the store on a large sign, on smaller ones by the registers, and it is printed on your receipt, as required by law. I watched one day a little while and I saw this Lisa manager, and a woman came in, a black woman with her 5 kids. Dear Christopher - Amazon, meanwhile, allows you to take returns to your local Kohl's store, so you don't have to worry about packing or shipping. 10% off Burlington Coat Factory Coupons, Promo Codes | Jul - CouponFollow Updates to this policy are posted on the website each year. You guys should close down. Items purchased through carrier financing must be returned within 14 days. My issue is that I want to return items But Burlington will not give you your money back only store credit. I love shopping there and getting great deals however sometimes I overdo it and end up having to return some things that I thought would work out but ended up not working out . This is stated on the individual product pages and will also be mentioned on the packing slip. I am on a fixed budget and this is not fair to any customer who shops in your store. Thanks for your consideration and timely decision in this matter. Occasionally there are delays in tracking updates this time of year, however the carrier details will be updated once your package arrives at your local post office. She started the transaction and I had mentioned that I was going to do some shopping. Debit cards using a PIN will receive cash, Merchandise returned from a completed layaway and receipted returns accepted after 30 days will receive a gift card, Non-receipted returns, accompanied by a photo ID (drivers license, state issued non-driver ID, passport, or military ID) and returns after 60 days will receive a gift card for the lowest selling price, All returns are subject to system verification and/or approval. Just rember a HAPPY customer comes back a DISAPPOINTED customer tells friends who tells there friends and bad business gets around fast. she made me feel very uncomfortable not only did she decline my return she was rude and very irratated because i requested to exhange the merchandise for something else she declined with no other option did not give me the option to speak with her superiors subsequently my partner then called and spoke with the store Manger (ZARA) whom was very coopertive and receptive so i did appreciate her accomadation in this matter however in my opinoin ANGELICA should be reprimanded on how to be more professional with dealings with customers of all races.she should'nt discriminate on anyone not to imply because im african american i was discriminated against because she's also black but i've witness serval times her rudeness towards other minorties, She definitly gives this store a bad rep, A Customer's first return without a receipt will be accepted to a maximum dollar amount of $50. This took place at the Waldorf Maryland Burlington Coat Factory. Returns - lululemon However, I think the price adjustment is just. Burlington Coat Factory Direct - burlington coat factory sucks, Burlington Coat Factory Direct reviews & complaints. I thought I had the right away to go help another customer. 1830 Rte. Their policy states that you CAN return it at a store, then 10 lines below it states "not for cash or credit". And I sure dont wear the items and try to return them. All other terms of our standard Return Policy apply. Yes, Burlington Coat Factory offers deep discounts during in-store Black Friday savings events. Finally after waiting 15 mintues Beverly came over and processed to help me. If you want an easy holiday return, don't open the box, remove the tags, or use the item before returning it. Burlington Coat Factory Refund Exchange Return Policy I have shopped at Burlington Coat Factory for many years, but in stores far removed from where I live in Upstate New York. The next time I want something, I will go to amazon instead for any future purchases after I use the store credit. I spoke with one lady and she told me that the manager stills the hours from the whites and gives to the blacks to make the whites quit.Even the black workers speak bad about the manager. Bought a baby stroller carseat combo 3 weeks ago but realising that its flimsy and not worth what i paid for..Dont think it will last me 3 months..Very UNSATISFACTORY..How can i get refund ?? I have shopped at BCF for a very long time and have dropped alot of money there. I respectfully ask you return my complete cost of $19.98 plus tax. Often you'll have to show a photo ID, as well. Burlington's return policy states that they are happy to take returns within 30 days of the purchase date, providing items are in the same condition as you bought them. She said but they don't have handles & heavy he said nope & sorry. They require products to be in their original packaging and never have been used or worn. You may return items you bought from a Burlington Coat Factory website in person within 30 days of your purchase. H.R.J. I said to her please take it off the receipt, I will take it home and give it to someone. Shipping charges are non-refundable. This will expedite your return. This makes no sense for one it is electronically ran so they have the money right away. Shipping fees will not be refunded. policy. I cannot proceed n my case without it. Note that if you are returning a gift that was bought by another customer, the original purchaser will receive a credit for the return on their credit card after the item is returned to our fulfillment center. All returns should include a copy of the packing slip that was enclosed with the original shipment with the requested information completed. There were 3 other cashiers in the front and the store wasn't busy maybe 2 customers. It became a tradition to purchase a new item for my son after every doctor appointment. Tried to return item new with tags after 30 days / with receipt. Option 4: Pursue Consumer Arbitration. Browse burlingtoncoatfactory.com for your favorite clothing and accessories. I checked my bank statements from Jan 2021 thru today, I have 14 times return for 10 and 30 dollars which is normal. If you're not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase for an exchange or refund in the original form of tender. Memorial Day, Labor Day, and 4th of July: These holidays are popular times for clothing sales, and you can often find discounts on Burlington Coat Factory items during these periods. You know something is wrong if you have to make sure the money returned is only to use in their store. She said that there is no expiration date abd that it is still my money. I told them this is exactly what I bought and it was on clearence. Some product categories can have shorter return windows, so it's important to read the fine print. Someone needs to look into the return policy. Synopsis The In-store and online return policies are different. Merchandise must be in new condition, unused and unwashed and in its original packaging. . I bought items that were the wrong size for my adult son he never wore them but he did remove the tags the items cost me over $ 100 .I was told by the cashier that he had to check with the manager if they can refund the money .the the came and said they would have to get the store mgr and he said they Wil not refund on the items because the tags had been removed . Im at the Burlington on Williams blvd in Kenner, La. I bought 3 pieces of luggage from Burlington on 36th street/6th avenue in New York. she got to the door & was told by a young black guy that she could not take cart out of store. Merchandise that has been used or removed from the package it came in at the time of purchase cannot be returned. While every store has its own return policy, typically the process is pretty similar wherever you go. Burlington New Jersey 08016 The waldorf store in Maryland has a return policy right on the counter that requires a reciept to return items. They took 7.00 off the price and gave me a gift card for the balance. I was a customer over 15 years, and sometimes when I shop I would misplace my receipts. Burlington Coat Factory Store Reviews: What To Know - ConsumerAffairs Journalizing purchase transactions. Yours faithfully, For example, Walmart offers curbside returns, so you don't need to go into the store. 2. Mobile phone return windows vary by carrier. If you are returning an item in person, please bring your packing slip and your personal ID card. They refused my return saying that there is no proof of purchase. Cash or Credit Card refunds are not available in stores. Electronics often have less time for returns, and mobile phones usually have short 2-week windows. If you would like to return a purchase made on our websites to a store, you may do so. After 30-Plus Days, Protesters Pack Up Battery Park Encampment Let's take a look at the typical return rules. Online Returns & Exchanges - HollisterCo.ca kohlrabi everything please! Make certain the coupon which you selected is valid and has not yet expired. Put items on layaway and pay for them later with Burlington Coat Factory's Layaway Payment. Wantin' to know her name was Tampri and her # to contact her. Burlington After 30-Plus Days, Protesters Pack Up Battery Park Encampment Posted By Sasha Goldstein on Thu, Oct 1, 2020 at 12:35 AM click to enlarge Packed tents at the Battery Park camp. I misplaced the receipt but had given them the phone number and card I purchased with. Does Burlington offer free returns? What's their exchange policy? Submit a return or exchange online! I phone the store they told me I will have to bring the shirt back to their store for my additional money they owe me ., they so lousy I dont know if I believe that ,, the Store is horrible looking its dirty the working are slow with checkout .. Usually, any purchases made between October 14 and December 6 can be returned up until January 5, and Loyalty members have until January 20 to make returns. For example, Costco's return policy includes a 100% satisfaction guarantee on most items, and Costco customer service will even help you get warranty service or technical support on items that don't have that guarantee. Complete Burlington Coat Factory customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. So I'm stuck with items I don't need nor want. Therefore, an application must be processed using a physical address. My order number is [protected]. I have previously worked in BCF to know that this cannot be the case. How do I return or exchange items? - Bonobos COVID-19 Information - Burlington Just remember to always examine the fine print, because the standard return policy usually doesn't apply to all products or product categories. End-of-year or New Year sales: Burlington Coat Factory may provide special deals on clothing lines around the end of the calendar year or the beginning of the new year to clear out old inventory and introduce new product lines. What is so wrong with putting my purchase back on my card? I am so upset with this whole situation. Reach out to, You are viewing current burlingtoncoatfactory.com coupons and discount promotions for July 2023. If you need to make a return, we've got you covered. I have been shopping for years at this store and now I am not pleased at this present time. Sometimes retailers are able to look up purchases based on the card used to pay for the item, or the order number for online orders. Check Burlington's website to see if they have updated their free returns & exchanges policy since then. You do not need to contact us for a return ID prior to sending us a return. I have never ran across the stupidist policy, when it comes to writing a personal check and after 14 days and you return the merchandice they will mail a check to your home. One lady there has only 3 hours to work but the blacks there have over 40hrs a week. Our return policies are always subject to local, state and federal restrictions. No receipt or gift receipts were given to me. For answers to the most frequently asked questions about Burlington Coat Factory, visit the Help Center page on their website. Photos: Burlington cheers the return of the city's Memorial Day parade I placed a layway on the young lady did not give me my driver license back so I realized upon 10/02/13 I did not have my driver license.